Scenarios & Nodes September 07, 2026

How do I capture user text input or create a form? Where is the Input node?

I want to collect text answers and form responses from users, but I cannot find a dedicated 'Input Node' on the canvas. How do I ask a question and save the user's answer?

Best answer

In TeleGo, user inputs and questions are built directly inside the Message Node rather than requiring a separate input node.

screenshot

How to ask a question and capture user input:

  1. Drag a Message Node onto your canvas.
  2. Click the Message node to open its settings panel on the right.
  3. In the Cards area, click Add Card → Input Question.
  4. Configure the question settings:
    • Question Text: Type the prompt that the bot will send (e.g., "What is your email address?").
    • Answer Mode:
      • Open: Waits for the user to type arbitrary text or send a voice message.
      • Options: Displays predefined button choices that the user taps.
    • Save to Variable: Enter a variable name (e.g., user_email) to store the answer.
  5. Connect the node's output port to the next step in your scenario.

When a user reaches this node, the scenario automatically pauses, displays your prompt, and waits for the user to reply before proceeding.

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