Scenarios & Nodes September 07, 2026

How do I create custom bot commands like /catalog or /help?

#Commands #Triggers #Bot Setup

How do I create custom commands such as /catalog, /pricing, or /support so that when a user types them, the bot opens a specific flow?

Best answer

You can define custom commands in two ways:

Method 1: Using the Command Node in Scenarios (Recommended)

  1. In your scenario canvas, drag a Command trigger node from the left palette.
  2. Click the Command node and specify the command name without the leading slash (e.g., catalog or help).
  3. Connect the output port of the Command node to the Message or Action node you want to trigger.
  4. Click Publish. Whenever a user sends /catalog, this scenario flow will execute.

Method 2: Registering Commands in Telegram's Menu

  1. Go to Bot Settings → Commands.
  2. Click Add Command, enter the command name (e.g., catalog) and a short description (e.g., "Browse our product catalog").
  3. Save changes. TeleGo will automatically synchronize the command list with Telegram, making it visible in the user's / popup menu next to the chat input field.
TeleGo Team · Sep 07, 2026

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