Getting Started September 07, 2026

How do starter templates work, and how can I customize them?

Does TeleGo offer pre-built bot templates so I don't have to build everything from scratch? How do I install and edit them?

Best answer

Yes! TeleGo includes a curated library of battle-tested starter templates for popular business use cases:

  • AI Assistant / Chat Loop: An autonomous AI-driven conversational bot using OpenAI or Anthropic with knowledge base support.
  • Lead Generation & Quiz: Step-by-step questionnaires collecting contact details and sending notifications.
  • Customer Support & FAQ: Interactive triage bots answering common questions and handing off to live agents.
  • Onboarding & Challenge: Drip-content flows delivering automated daily lessons.

How to use a template:

  1. Open your bot and go to the Scenarios tab.
  2. Click Templates in the header or sidebar.
  3. Browse the library, preview the node structure, and click Use Template.
  4. The scenario will be cloned into your editor. You can freely edit message text, add media, re-link nodes, or attach your own variables.
  5. Click Publish to make the template live on your bot.

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