Why is my bot not responding or showing as not activated?

If your bot does not reply when you send /start in Telegram, check these common causes:

1. The Scenario is Not Published:

   • Creating or editing nodes saves a draft, but does not update the live bot.
   • Look at the top-right corner of the Scenario Editor. If the Publish button is enabled, click it to compile and push your changes live.

2. Webhook Desynchronization (Token Reconnect):

   • If Telegram failed to deliver the webhook, re-registering the token clears the issue.
   • Go to Bot Settings → Telegram.
   • Click Revoke Token and confirm.
   • Paste the token from @BotFather again and click Save. TeleGo will automatically delete the old webhook and establish a fresh connection.

3. Conflicting Active Sessions:

   • Make sure your bot token is not actively running elsewhere (e.g., an active local Python/Node script or another bot-builder platform). Telegram allows only one webhook or polling instance per token at a time.

4. Missing Start Node:

   • Verify that your active scenario contains a Start node linked to your first message node. Without a Start trigger, incoming /start commands have no destination.