Questions & Answers

Questions & Answers

Browse answers to common questions about building and running Telegram bots with TeleGo.

Scenarios & Nodes
1 answers 1,602 views

Can I connect or chain multiple scenarios together?

Can one scenario automatically trigger or transition into another scenario when it finishes, or should I keep everything in one sc...

#Scenarios #Scenario Builder #Best Practices
Sep 07, 2026
Scenarios & Nodes
1 answers 1,442 views

Why does publishing a scenario fail or show validation errors?

When I click the Publish button in the Scenario Editor, it fails or shows validation warnings. What should I check to fix this?

#Troubleshooting #Publishing #Validation
Sep 07, 2026
AI & Knowledge Base
1 answers 1,282 views

How do I enable conversation memory for the AI Agent?

My AI bot treats every message like a brand-new conversation. How do I enable memory so it remembers previous answers and dialogue...

#Ai Agent #Memory #Ai Settings
Sep 07, 2026
AI & Knowledge Base
1 answers 1,122 views

How do I connect a custom Knowledge Base (RAG) to my AI bot?

How can I train or instruct the AI bot to answer questions based strictly on my company's pricing, documentation, and product cata...

#Ai Agent #Knowledge Base #Rag
Sep 07, 2026
AI & Knowledge Base
1 answers 962 views

How do I edit the system prompt and customize AI presets?

Where do I configure the persona, instructions, and tone of voice for my AI bot? How do I create reusable AI presets?

#Ai Settings #Ai Presets #System Prompt
Sep 07, 2026
Account, Billing & Limits
1 answers 802 views

What is the difference between Pro and Business plans, and what does the trial include?

What is included in the 14-day free trial? Does the trial cover the Business plan, and what are the main differences between Pro a...

#Pricing #Plans #Business Tier #Trial
Sep 07, 2026
Account, Billing & Limits
1 answers 642 views

How do I block a spam user from interacting with my bot?

A user is spamming my bot with unwanted messages. How can I block or ban them so the bot stops responding to them?

#Crm #User Management #Spam Protection
Sep 07, 2026