Questions & Answers
Browse answers to common questions about building and running Telegram bots with TeleGo.
How do I make the bot wait for a user reply before sending the next message?
My bot sends multiple messages at once without waiting. How do I pause the scenario after a message and only send the next message...
How and where do I attach media (images, videos, audio, files) to messages?
I want my bot to send images, PDF brochures, or audio clips. Where do I upload files in the editor?
How do I request a user's location or phone number in Telegram?
I want to ask the user to share their GPS location or phone number with one tap. Where is the location request button located in t...
How do I create custom bot commands like /catalog or /help?
How do I create custom commands such as /catalog, /pricing, or /support so that when a user types them, the bot opens a specific f...
Can I connect or chain multiple scenarios together?
Can one scenario automatically trigger or transition into another scenario when it finishes, or should I keep everything in one sc...
Why does publishing a scenario fail or show validation errors?
When I click the Publish button in the Scenario Editor, it fails or shows validation warnings. What should I check to fix this?
How do I enable conversation memory for the AI Agent?
My AI bot treats every message like a brand-new conversation. How do I enable memory so it remembers previous answers and dialogue...
How do I connect a custom Knowledge Base (RAG) to my AI bot?
How can I train or instruct the AI bot to answer questions based strictly on my company's pricing, documentation, and product cata...
How do I edit the system prompt and customize AI presets?
Where do I configure the persona, instructions, and tone of voice for my AI bot? How do I create reusable AI presets?
What is the difference between Starter, Pro and Business plans, and what does the trial include?
What is included in the free trial? Is AI available on every plan, and what are the main differences between Starter, Pro and Busi...